Privacy Policy
1. Introduction
At OutputWork Inc. ("OutputWork", "we", "us", or "our"), we are committed to protecting the privacy and security of your personal and organizational data. This Privacy Policy describes how we collect, use, store, share, and protect information collected in connection with our multi-tenant employee metrics and payroll automation platform.
By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
We collect several different types of information for various purposes to provide and improve our Service to you.
A. Workspace Administrator Account Information:
- Personal details: Name, email address, corporate telephone number, and security credentials.
- Organization details: Organization name, business vertical, physical address, and domain names.
- Billing information: We collect payment details through secure PCI-DSS compliant third-party payment processors.
B. Staff & Employee Information:
- Profile details: Name, corporate email, role designations, and custom configurations.
- Performance logs: Attendance timestamps (clock-in/clock-out events), quantity targets, verified work logs, and compensation structures.
C. Technical & Usage Data:
- Device details: IP address, operating system, browser model, and time zone configurations.
- Activity logs: Features used, duration of sessions, and technical performance metrics.
3. How We Use Information
We process the collected information for the following business purposes:
- To set up, operate, and maintain your organization's multi-tenant workspaces.
- To record, process, and display employee attendance logs and work outputs.
- To automate compensation and payroll calculations as configured by Admins.
- To process payments and manage recurring subscriptions.
- To monitor usage, debug software issues, and enhance platform security.
- To send administrative notifications, such as invitations, support updates, and policy modifications.
5. Data Security & Isolation
The security of your data is our highest priority. We employ industry-standard protocols, including SSL/TLS encryption for all data transit and AES-256 encryption at rest.
Strict Multi-Tenant Separation: We isolate customer data using native Row-Level Security (RLS) policies at the database layer. This ensures that no organization can access, query, or modify the records of any other organization under any circumstances.
7. Data Retention
We will retain your data only for as long as your workspace remains active or as needed to provide the Service.
When an account is terminated, we will mark all associated data for permanent deletion from our production databases within 30 days, except where data must be retained to comply with legal, tax, or accounting requirements.
8. Your Privacy Rights
Depending on your location, you may have specific data protection rights under regulations like the General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA). These include the right to:
- Access the personal data we hold about you.
- Correct or update inaccurate information.
- Request the erasure of your personal data.
- Restrict or object to our processing of your data.
- Export your data in a structured, portable format.
To exercise these rights, please contact our privacy compliance team at privacy@outputwork.com.
9. Policy Changes
We may update our Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of the document. You are advised to review this policy periodically for any changes.
10. Contact Us
If you have any questions, comments, or concerns about this Privacy Policy, please contact us:
OutputWork Inc.
Email: privacy@outputwork.com
Website: outputwork.com